Divine Health Psychotherapy (“Divine Health,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, communication platforms, and services.
We may collect the following types of information:
Name
Phone number
Email address
Date of birth (if provided)
Information submitted through contact or intake forms
When applicable, we may collect limited health-related information necessary to provide services. Protected Health Information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
IP address
Browser type
Device information
Pages visited on our website
We use the information collected to:
Respond to inquiries
Coordinate scheduling and appointments
Provide healthcare-related services
Communicate administrative or operational updates
Improve our services and website functionality
Comply with legal and regulatory obligations
If you provide your phone number, you may receive administrative or service-related text messages, including appointment reminders, scheduling coordination, and office updates.
We do not send marketing or promotional text messages without explicit consent.
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
Reply HELP for assistance.
SMS communications are not intended for emergencies or detailed clinical discussions.
We implement administrative, technical, and physical safeguards to protect your information, including secure communication platforms, access controls, and HIPAA-compliant systems where applicable.
Only authorized personnel and contracted support staff with confidentiality obligations may access information as necessary to perform their duties.
We do not sell or rent your personal information. We may share information only:
With healthcare providers or partners involved in your care, as permitted by law
With service providers performing administrative functions under confidentiality agreements
When required by law, court order, or legal process
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes.
You have the right to:
Request access to your personal information
Request corrections to inaccurate information
Request limitations on certain uses or disclosures
Withdraw consent for non-required communications
To exercise these rights, please contact us using the information below.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies independently.
Our services may involve minors when authorized by a parent or legal guardian. We do not knowingly collect personal information from children without appropriate consent.
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
If you have questions about this Privacy Policy or our privacy practices, please contact:
Divine Health Psychotherapy
📧 Email: info@divinehealthpsychotherapy.org
📞 Phone: (562) 280-0065
📍 Address: 3780 Kilroy Airport Way, Suite 200, Long Beach, California 90806
At Divine Health Psychotherapy, we inspire hope, promote healing, and help you embrace a healthier tomorrow.